Town works to get ‘back to business’


Town of Collierville By following the Safer at Home Order and health officials’ safety guidelines, Collierville residents contributed to the slow spread of COVID-19 infections.

While the community must remain vigilant adhering to social distancing and best hygiene practices, the Town must also work toward alleviating the burden on the economy while balancing the responsibility of protecting citizens.

“We want to thank everyone who has been involved in this undertaking.

I want to specifically thank the residents in the Town of Collierville for their patience and we want your businesses to get back open and be successful.

But this isn’t over, so don’t relax. Don’t give up on hand-washing, wearing your masks, and practice good hygiene – please protect those around you. We hope that we can come out of this ahead and just as soon as we can,” said Mayor Stan Joyner

The Town continues to work diligently with the Shelby County Health Department and municipalities across the county to implement a cooperative approach to getting back to business while prioritizing the life and safety of Shelby County residents.

A phased approach, informed by data and constantly monitored and adjusted, will be used to get us safely back-to-business.

The approach will be informed by indicators (measurements of the status of the pandemic) and conditions (measurements of our capacity to deal with the pandemic), with policies and implemented in three separate phases.At this point we cannot give a specific date of when reopening will begin in Phase One.

Data is being monitored daily by the Shelby County Health Department to determine when the 14-day downward trajectory presents a safe point to begin Phase One. We are in the “current phase” outlined on the sector grid.

It is important to understand that an increase in COVID-19 cases could lead to the return to a previous stage with higher levels of restriction.

Measures such as social distancing, wearing masks in public spaces, and limiting the number of people in gatherings are expected to continue for some time.


Does the Back to Business Plan replace the Safer at Home Order?


The Back to Business Plan does not replace the Safer at Home Executive Order. The Back to Business Plan is a data-driven framework for a phased approach to re-opening businesses.

Businesses will re-open in three phases. There are specific conditions that must be met before the start of each phase.

Once the required conditions are met, an Executive Order will be issued for re-openings under Phase One of the Back to Business Plan. Presently, the current version Safer at Home Order is still in effect, and as such, residents and businesses should continue to adhere to the Order’s directives, social distancing requirements, masking protocols and hygiene best practices.When will Phase One of the Back to Business Plan begin?

The decision to open any business in a particular phase will be informed by data and advice of our team of medical experts.

Once the required conditions are met, an Executive Order will be issued outlining the business re-openings allowed under the specified phase.

What is the criteria for the phases to begin?

The phased re-opening is premised on the following indicators and conditions:

Flat or negative growth rate in new cases during the most recent 14-day periodAvailability of testing resources, capacity, and rapid data sharing of results

Capacity of the public health system to conduct surveillance, contact investigations, monitoring, outbreak management, and enforcement

Capacity of healthcare systems to treat all patients without crisis care conditionsIn addition, the following contextual indicators will be monitored to provide further information for decision-making:

• Trend in COVID-19 deaths• Hospitalizations of COVID-19 positive patients

• Percentage of ventilators utilized in healthcare system

• Percentage of hospital beds utilized in healthcare system

• COVID-19 Compliant Protocol compliance by entities

• Social distancing compliance by members of the public

• Adequate supplies of PPEHowever, reversal of advancements between phases may be required if the data and metrics show a decline in the conditions necessary for maintaining public health and safety.

What industries are part of each phase? How do I report a business that is operating before they are allowed under the Back to Business Plan?Contact the Shelby County Health Department via the Shelby County COVID-19 hotline: 833.943.1658.

Can I be fined if I reopen during the wrong phase?Businesses that re-open in violation of the Safer at Home Order and Back to Business Plan will be subject to closure as well as any applicable fines and fees.

If you have a question that is not posted or any questions regarding the Back to Business Plan, please contact us: 901.457.2200 or