Voters of the Collierville Independent’s first-ever Readers’ Choice ballot have selected Courtyard by Marriott – Collierville as the town’s Best Business.
The Independent recently caught up with Director of Sales Cindy Kinard to discuss what makes Courtyard by Marriott – Collierville a local success.
Q: What makes Courtyard Marriott Collierville a top-notch business?
A: The key to our success is our wonderful team members. Marriott’s philosophy has always been to “Take care of associates and they’ll take care of your customers.” – J. Willard Marriott. This belief is a keystone of our company’s culture. In turn, our team offers impeccable service to our guests, which keeps our customers returning to stay with us.
Q: What are some amenities offered by Courtyard that put it above other competitors?
A: Courtyard by Marriott is a great product, offering contemporary décor and many services. The hotel was recently renovated, with new guest rooms and Bistro. The Bistro serves breakfast, dinner, evening lounge and Starbucks products daily. The indoor pool and three meeting spaces are great amenities, allowing us to accommodate groups and meetings that other hotels in the area cannot.
Q: How long has Courtyard been operating in Collierville?
A: Courtyard Collierville opened March 10, 2008. The hotel will turn nine years old March 2017.
Q: What size staff do you all have?
A: Our small team consists of about 35 employees.
Q: How long have you been with Courtyard?
A: I am fortunate to have been on the opening team for Courtyard Collierville. I began the sales and marketing effort for the hotel prior to opening. My nine years with the hotel have been a remarkable experience.
Q: What makes Collierville a good location for Courtyard Marriott?
A: The convenience of being able to drive to attractions, Memphis International Airport as well as companies in the area, is desirable to our guests. Yet, they enjoy the small-town charm and history of Collierville.
Being located at The Shops of Carriage Crossing is perfect with so many shops and restaurants only steps from the hotel. Guests appreciate the convenience of being able to shop, dine, stroll then refresh at Courtyard Collierville.